Ordering process

Effortlessly order your edible images with just a few clicks! Our streamlined ordering process makes it easy to get what you need, when you need it. Order now and enjoy a stress-free experience!

1. Select your image size and design.

Our edible images come in different shapes and designs to fit your cake design and build. The largest print area we have is the A3-size edible icing sheet. 

2. Personalise

Upload the image that you want to print onto the edible sheet. Ensure the picture is clear and high-quality, with at least 300 DPI resolution. You can also add a custom text you wish to add to the design and choose the font you want us to print.

3. Select our preview service.

We offer a convenient preview service for custom edible icing and predesigned edible images. 

4. Add to cart & Checkout

Please ensure you correctly provide us with your full name, email address, phone number and street address when you check out. These details allow our team to contact you regarding order confirmation and tracking updates.

5. Order processing

We process your order within 1-2 business days. In addition, we continuously update our opening hours and the holidays observed on our Google page. 

6. Preview approval

If you selected our preview service when ordering an edible image, please look for our email or text requesting you to approve the picture we have sent.  

7. Order dispatch

We dispatch our orders every business day in the afternoon. You will receive a notification from us when your order is shipped. Please allow 2-4 hours for your order details to appear on the Australia Post postage tracker.

If you pick up the order from Heidelberg VIC 3084, you will receive the location details in an email. Please message our team with a preferred date and time you will pick up the order.